We’re open 7 days a week for our patients.

The Surgery’s telephone lines are open from:

Weekdays:      08:30 – 20:00
Saturday:        09:00 – 14:00
Sunday:           08:00 – 12:00

The Surgery building is open from 8:00-18:30 weekdays for routine Surgery queries. The Surgery is also open 18:30-20:00  weekdays, 9:00-14:00 on Saturdays and 08:00-12:00 Sundays for our Extended Access Hub access- please be aware that our doors may be closed during this time to ensure the safety of our team and patients. Should you wish to speak to the Surgery during these times, please call our reception team on 0121 476 1135.

To book an appointment during our opening times, please use this number to speak to our reception team.

You can also book appointments through our Patient App.

Due to planned maintenance work in the local area, West Heath Surgery’s enhanced access clinic will be closed on Saturday 13th and 27th January 2024. The Surgery will be open as normal on Friday 12th and 26th January (8:00am until 20:00pm) and will reopen as normal on Sunday 14th January and 28th January (8:00am-12:00pm).

If urgent assistance is required during these Saturday’s, please contact 999. For non-urgent queries, please contact us during our opening times or call 111.


Thank you for your understanding.

Need out-of-hours care?

For emergencies: Dial 999 immediately

For medical advice over the phone Dial 111

Urgent Treatment Centre

For non emergencies you can visit our local Urgent Treatment Centre at:

15 Katie Road
Selly Oak
B29 6JG

Tel: 0121 415 2095

The Urgent Treatment Centre is open every day of the year between 08:00 – 20:00. This includes Christmas Day and all other Bank Holidays.

Alternatively, if your medical query is to seek information on a minor ailment or other medical condition, you may find this in the NHS Health Encyclopaedia provided by NHS Choices.